I’m not happy with the service I’m getting from the place I’ve ordered from.

We’re really sorry to hear that – bad service just won’t do. You should leave a review of the place you ordered from, describing your experience.

Go to your order history, select this order and leave a review.

If you’ve checked out as a guest, make sure you’re using the same device and/or browser that you used to place your order.

We discuss all the reviews (good and bad) with the restaurants, cafes and takeaways on Just Eat to help them improve their service. Your review will also help other people using Just Eat decide where to order from. We know this won't fix a bad experience but it will hopefully improve things in the future.